(MBChB FPCert) qualified Leeds 1985

(MD,DRCOG) qualified 1986 Romania

(MBBS, MRCGP), University of Calict, India, 1998

(MBBS, MRCGP) University of Kerala, India 1997

General Practitioners or family doctors as they were previously called have been described as the backbone of the UK's NHS. When health issues arise they usually are the first person a patient wants to see or at least speak to. When the issue is serious patients expect a high level of personal interest in their case and circumstances and access to the GP services and support they need.

General Practitioners including those at Prospect Road Surgery are highly qualified and undergo rigorous assessment before they can take up this role. They are also human with families to support, interests other than their work and sometimes their own health issues to contend with. It is being human that allows them to genuinely sympathise with patient's circumstances and frequently with they had magical powers to make it all better. They may wish to be miracle workers but they know the reality of caring for patients is rather different. Within the constraints of NHS budget, stretched hospital and social care resources, current medical knowledge and the limitations of being human they are dedicated to doing the best they can for every patient.

Our GP partners are committed to:

- Responding to patients individual needs
- Seeking the best care available for their patients
- Striving to ensure patients are treated with dignity, equality and respect
- Improving the practice and performance of the surgery whenever it is possible to do so

As well as our GP's we have other Doctors who do locum sessions at the surgery and we are also a teaching partner with Hull York Medical School (HYMS) and sometimes have medical students on placement with us.

Clinical Practitioners

RGN BSc (hons)

RGN BSc (Hons)

Our Clinical Practitioners play a very important role in the Practice and their knowledge and skills complement those of our doctors. An appointment with a clinical practitioner should never be viewed as getting second best or an inadequate substitute for a GP appointment. Clinical practitioners are professionally qualified clinicians who in addition to their general nursing qualifications have undertaken training to be able to independently diagnose and treat a wide rang of illnesses in both children and adults. Their qualifications allow them to prescribe many medications and undertake the care of those with many common and chronic medical conditions. With a national shortage of GP's in the UK, clinical practitioners are playing an increasingly important role in most practices. They are providing patients with access to high quality, timely diagnostics and treatment and deserve the respect and recognition of patients in a new model of individual health care.

Specialist Practitioner in Practice Nursing

RGN

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Our Practice Nurses are qualified, registered nurses who have undertaken additional training to support the effective operation of a General Practice. They can help you by providing:

- Advice related to important issues such as: Vaccinations, Family Planning, Weight Management, Blood Pressure and Stopping Smoking etc...

- Medical treatments such as: Changing dressings, Putting in or removing stitches, Giving vaccinations, Syringing ears, Cervical smear tests etc...

- Specialist clinics for patients with chronic illnesses such as asthma, diabetes, pulmonary and heart conditions.

Treatment room nurses support the doctors, nurse practitioners and practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and NHS health checks. They may act as a chaperone when a patient or doctor requests one.

Phlebotomists support the doctors, clinical practitioners and nurses by taking blood from patients; these are then sent to the pathology lab for testing.   

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

No efficient business runs itself and our practice is no exception. Lesley Clemmet, the practice manager is involved in managing all the business aspects of the practice.

- Patient care meets the required CQC standards
- Patient safety is always paramount
- The competent performance of staff
- Sound financial management
- Accessible and adequate premises
- Necessary equipment is available and fit for purpose
- Information technology is up to date and is used appropriately

The management team supports the GP's and other medical professionals in developing and delivering new services for patients.

Most patients will be surprised to discover just how many administration tasks are necessary to ensure that a GP Practice in the NHS meets all it's obligations. Administration for the Practice involves several people. Including:

- Medical secretaries who deal with referrals and liaison with secondary care services etc.

- Financial assistant who deals with all income and expenditure for the practice and keeps the accounts up to date.

- Administrative assistants who deal with appointment rotas, forwarding and receiving of medical records, summarising patient records and practice information and many other duties.

Jane is the Patient Services Team manager.

Our Patient Services Team (Reception) are the public voice and face of the Practice. Receptionists provide an important link for patients with the practice and are your initial contact point. They have the difficult task of trying to balance the requirements of patients and limited number of appointments or clinic slots etc. Tact, diplomacy and an endless supply of 'cool' are essential. It's definitely not a job with high popularity rating but successfully maximising the number of patients being seen and looking after them is an essential task. As is dealing with patients enquiries, managing test results, issuing repeat prescriptions and providing information about services.

Patients who are house bound and who feel they need nursing attention may request a visit from the District Nurse who will assess their need for nursing care. They can be contacted through the surgery. If you need nursing care following hospital treatment the hospital will usually arrange it. If requested, they can also provide yearly health check visits to patients aged over 75 or over who are housebound.

We have a pool of District Nurses shared with other Practices in Scarborough.

A health visitor is a registered nurse who has received further training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.