Prospect Road Surgery174 Prospect RoadScarborough, YO12 7LBTel: 01723 360178
Prospect Road Surgery seeks to provide a comprehensive range of services that are appropriate to the health needs of our patients. Our aim is to offer services that are professional, caring, responsive and forward looking; catering for the diverse health requirements of our 8,000 plus patients. We offer personalised care for individuals and all the family; the foetus, new born, infants, teens, young adult, working age adults and older people. Prevention, advice, diagnosis, treatment and palliative care are all part of the service we offer. We seek to provide these services in a way that is efficient for the NHS and effective for our patients.
The practice was inspected by the CQC in late 2014. The outcome of the inspection was very positive and the Surgery team has responded positively to the small number of issues raised.
Children up to the age of 5 years are offered regular health checks. These start with the 6-week baby check which is carried out by your doctor. Health visitors then continue to check on a child's development at 6-8 weeks, 4 months 1 year and 2 years. These include hearing and vision checks.
If your child needs a vaccination please make an appointment to see one of the practice nurses.
Adults who have had all the necessary childhood vaccinations do not require any further routine vaccinations until they reach 65 years of age. Some adults may find that they did not have a full course of childhood vaccinations therefore needing a number of catch-up vaccinations.
Tetanus vaccinations are required if you get a dirty or deep cut or wound.
If you are aged 65 years or older or have certain health conditions we recommend that you have a yearly influenza vaccination. Appointments for these should be made in October/November when Flu Jab clinics are advertised, these can also be booked during surgery hours if you are not able to attend one of the Flu Jab clinics. If you are over 65 years we will also recommend that you have a one off vaccination against pneumonia.
Certain people require additional vaccinations because of their work or if they are travelling to certain destinations abroad. For information regarding travel vaccinations please see the 'Travel Vaccinations' tab.
If you need advice about vaccinations please make an appointment to see a nurse.
Ladies who are newly pregnant should arrange to see the doctor so that they can commence antenatal care as this will allow any problems which may arise to be detected early or prevented.
When they are about 6 - 10 weeks pregnant mums to be should arrange to see the midwife in her Booking Clinics - These are usually held on Thursday and Friday afternoons.
After this the patients are seen regularly either by their midwife or a combination of midwife and doctor, or hospital consultant. Following the birth of their babies all mums should see their doctor for a 6 week postnatal check-up.
All the doctors working at the surgery are happy to see any patient for contraceptive advice. This is a completely confidential service for patients aged both over and under 16 years.
We offer a full range of services including coil fitting, implannon/implant and emergency contraception.
The emergency contraceptive pill is effective for up to 72 hours after unprotected sexual intercourse. However, it is more effective the earlier it is taken. We therefore advise patients needing emergency contraception to contact us as soon as possible and to tell the receptionists that they need an appointment that day. This is a service that is also available from your local chemist. This may be especially helpful at weekends.
In order to prevent the development of cervical cancer it is recommended that every woman aged 25 to 65 should have a cervical smear test. Those women aged between 25 and 49 need to have a smear test every 3 years and those aged 50-65 should have one every 5 years. An appointment for a smear test can be made with one of the practice nurses. You will be sent your result through the post. If you have not had the result within 6 weeks of the test please let us know.
Dr Diffey is able to carry our minor surgical procedures to remove small sebaceous cysts or skin lesions and freeze troublesome warts. Please talk to your doctor if you think he can help you.
Diseases such as asthma, chronic bronchitis, emphysema, diabetes, heart disease, stroke, high blood pressure, hypothyroidism, epilepsy, mental health problems and cancer can affect people's health over many years. If you have one of these illnesses the practice wants to ensure that you are getting the best treatment. From time to time you will therefore be asked to attend appointments with the practice nurse or a doctor so that your health can be carefully monitored and reviewed. (More info in 'Chronic Conditions - Management' tab).
Well person health checks are available at the surgery for any patients who makes a request. If you have not seen a doctor or a nurse in the last 3 years we strongly recommend that you call us for an appointment. An annual health check is also especially helpful for patients aged 75 years and over.
At a well person health check a nurse will check your blood pressure, pulse rate and take a blood sample to detect any underlying health issues such as diabetes or impaired liver function etc. They will also discuss life style issues. An appointment takes just 20 minutes.
Some illnesses, even serious conditions, do not present obvious symptoms; however, this type of health check can often identify a problem in it's early stages. If there are any concerns related to your health revealed by the health check then they will be followed up with you, if not, it is very reassuring to know that you are 'well'.
We are currently inviting patients aged 40-70 to make an appointment for a 'well person health check' so please respond positively when we contact you.
The great majority of procedures, consultations and services carried out at our Practice are paid for by the NHS. However, where additional procedures and services are provided, we are required to pass on the specific costs to patients.
If you require vaccinations relating to foreign travel the cost is not covered by the NHS. Doctors are often asked to complete reports or certificates on behalf of their patients by employers, solicitors or insurers and we have to charge for these services although in some circumstances, these costs may be met by organisations requesting them.
For more information please see the 'Travel Vaccinations' tab.
All services must be paid for when arranging them. Please notes payments must be in cash.
Some travel companies, countries and insurers require further paperwork in relation to your travel. In the table below you can see our standard charges for these services.
When it comes to providing non NHS services our Doctors and Nurses will be as helpful as they can be given their current workload. Most of these administration tasks or medical examinations have to be fitting into very busy schedules. Staff will do their best to meet your timescales but be aware that this can sometimes be very difficult, especially when doctors are on holiday, etc. Often what appears to be a simple task, such as a signature on a form, requires a doctor to examine medical records or check facts etc., which all takes time and effort. Please give us as much notice as you can and have realistic deadlines.
Where a medical examination is required please not that different medical examinations need different length appointments. If you want to make an appointment for a medical examination, please tell the receptionist what the examination is for so that they can organise the correct length of appointment for you.
Holiday cancellation examination and certificate
Please ask for quote
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
Do you suffer from any of the following conditions?
If your answer is yes, and you are a patient of Prospect Road Surgery we want to do everything we can to maximise the effectiveness of your care.
We want to ensure that:
To achieve this from time-to-time we will contact you to arrange an appointment to attend the surgery for a health review. In most instances this will be either every six or twelve months. If we are to assist you to manage your condition it is essential that these appointments are made and kept. They may allow us to:
Attending these health review appointments is critical for your wellbeing. If one of our receptionists call you to make an appointment please co-operate or if you receive a letter asking you to call the practice so that an appointment can be made please do so.
If you have a condition that requires monitoring and you are going away for three weeks or more please contact the surgery to tell us.
If your condition deteriorates or you are anxious about it, there is no need to wait for a health review appointment. Contact us and we arrange for you to see an appropriate clinician.
There are a number of people providing health care services, based at our premises, who are not actually part of the practice team and are not managed by the practice. These individuals or teams have their own contact points and telephone number, which are not always made available to the public.
There are a pool of District Nurses (community nurses) shared with other practices in Scarborough, some of which are based at Prospect Road.
Patients who are house bound and who feel they need nursing attention may request a visit from the District Nurse who will assess their need for nursing care. They can be contacted through the surgery.
If you need nursing care following hospital treatment the hospital will usually arrange it for you. If requested, they can also provide yearly health check visits to patients aged over 75 or who are housebound.
A health visitor is a registered nurse who has received further training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. They normally become involved with our patients after the birth of a baby or with new patients with children under 5, after registering with the practice.
Kay White and Liz Hepples, our primary mental health workers, provide help, support and advice for patients suffering from anxiety, stress or depression. If you feel you may benefit from seeing either of them please discuss it with your doctor so an appointment can be made, if appropriate.
These are provided at the surgery. If you wish to see the chiropodist or foot care assistant you will need to see your doctor first.
Kath Nicholson from the Addictive Behaviour Service holds a weekly clinic at the surgery. She provides specialist help for people with drug or alcohol problems. If you wish to see her then please make an appointment with your doctor first.
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